MOOD SWING candles are hand poured and made to order. Once your order has been processed the candle making will begin. We ship 2-3days after purchase and a tracking number will be sent to the email provided. Please allow an additional 1-3day business days for your product to arrive.
No refunds or returns, unless product has arrived broken or damaged within the 7day grace period of the arrival of your package. Contact firstname.lastname@example.org for further instructions. Allow 1-2 business days for a team member to get back to you.
MOOD SWING is committed to ensuring the safety of our customers information and privacy.
What we collect? We may collect the following information: Name and payment details Contact information including email address Demographic information such as post code, preferences and interests Other information relevant to customer surveys and/or offers
What we do with the information?We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: To process your order and obtain payment Internal record keeping We may use the information to improve our products and services We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question